1. Business Information

  • Business Name: Saleem IT Solutions
  • Owner: Saleem Akhtar
  • Location: Depalpur, District Okara, Punjab, Pakistan
  • Phone: 0325-6987175
  • Email: saleemakhtarasad7@gmail.com

2. Services

Saleem IT Solutions provides IT-related services including but not limited to computer and laptop support, software installation, troubleshooting, networking assistance, and related products.

3. Payments

  • All payments must be made in full or as agreed before or during service delivery.
  • Prices may vary depending on service complexity and requirements.
  • Advance payments, once made, are subject to the Refund Policy.

4. Appointments and Cancellations

  • Appointments should be scheduled in advance.
  • Cancellations must be made before the service begins.
  • No refunds will be issued once the service has started.

5. Product Sales

  • Any hardware, accessories, or physical products sold are subject to availability.
  • Product warranties, if any, are provided by the manufacturer, not Saleem IT Solutions, unless stated otherwise.

6. Refunds and Returns

All refunds, returns, and replacements are governed by our Refund Policy and Shipping Details, which form part of these Terms and Conditions.

7. Customer Responsibilities

Customers agree to:

  • Provide accurate information required for services
  • Backup important data before any repair or service
  • Cooperate during service delivery

Saleem IT Solutions is not responsible for data loss unless caused by proven negligence.

8. Limitation of Liability

Saleem IT Solutions shall not be liable for:

  • Indirect or consequential damages
  • Data loss, system failure, or business interruption
  • Delays caused by third-party services (couriers, software providers, internet issues)

9. Intellectual Property

Any software, tools, or materials provided remain the property of their respective owners and are subject to applicable licenses.

10. Privacy

Customer information is handled according to our Privacy Policy.

11. Changes to Terms

Saleem IT Solutions reserves the right to modify these Terms and Conditions at any time without prior notice.

12. Governing Law

These Terms and Conditions are governed by the laws of Pakistan, specifically applicable in Punjab.

13. Contact Information

For questions regarding these Terms and Conditions, please contact:

Saleem Akhtar
 Saleem IT Solutions
 📍 Depalpur, District Okara, Punjab, Pakistan
 📞 0325-6987175
 📧 saleemakhtarasad7@gmail.com